cde beta

Emergency Support

Don’t panic. We are here to help.

CDE offers immediate emergency remote support.

Just call and our database experts can be on your database within minutes.

Our Emergency Services include:

  • Applying patches
  • Relieving database bottlenecks
  • Assisting with emergency hardware configuration
  • Working with Technical Support for bug identification
  • Repairing performance issues

For immediate emergency support we require:

  • Written permission to enter your system
  • Remote database access
  • A purchase order or order number